#1 Trusted Home Painting Service of Southlake and Trophy Club Families

Frequently Asked Questions

What services do you offer?

We provide a range of painting services including interior and exterior painting, home (residential) and business (commercial) painting, color consultation, and surface preparation.

What is a price proposal?

A price proposal (sometimes called an estimate or quote) is a detailed document that outlines the scope of work, costs, timeline, and terms of your painting project. In order to generate an accurate price proposal, we need to take precise measurements of your paint area(s) through an in-person consultation. Consultations typically take between 30 and 50 minutes depending on the size of your project.

Do you require a deposit?

Yes. Once you're completely satisfied with the scope, terms, and price of the project, we will collect a deposit to reserve your timeslot and start ordering materials. 

Are you licensed and Insured?

Yes, we are fully licensed and insured. Your property and our team are protected throughout the project.

How do I prepare my home for painting?

Before we start, we recommend moving any fragile or valuable items that you do not want our team to move. We will then handle the heavy lifting and covering to ensure your space is protected during the painting process.

Can you help me choose the right colors?

Absolutely! We offer a wide variety of services and tools to help you select the perfect color for your space. Begin with visualizing various colors in your space with the power of AI: Home Color Visualizer 

What cities do you serve?

We serve the Dallas Fort Worth metroplex, including Southlake, Fort Worth, Trophy Club, Westlake, Grapevine, Colleyville, Argyle, Flower Mound, Keller, Roanoke, Eagle Mountain, and Saginaw. If you're unsure whether we cover your location or not, please contact us and we'll be happy to assist.

Can you match an existing paint color?

Yes! We can precisely match existing paint colors. If you provide us with a sample or the color code, we can ensure the new paint matches perfectly.

Can you paint over wallpaper?

Yes, we can paint over wallpaper if it's in good condition and securely adhered to the wall. However, for the best results, we usually recommend removing the wallpaper before painting.

Do you offer any discounts or promotions?

We occasionally run special promotions and offer discounts/discount codes.

What types of paint do you use?

We use high-quality, eco-friendly paints from top reputable brands like Sherwin-Williams to ensure a beautiful and long-lasting finish. 

How long will my painting project take?

The duration of a painting project depends on the size and complexity of the areas you need painted. We'll provide a specific timeline with your official proposal. 

Do you provide a warranty for your work?

Yes! Our products have a lifetime manufacturers warranty that covers any peeling or blistering.

What payment methods do you accept?

We accept various payment methods including credit cards, debit cards, checks, and electronic transfers. A discount may be given for paying by check or transfer. Additional payment details will be provided in your quote. 

How do you handle clean-up after the job?

Our team will ensure that your property is left clean and tidy after completing the painting project. We take care of all the clean-up and recycling, so you don't have to worry about a thing.

Do you handle repairs before painting?

Yes, we can handle minor repairs such as filling holes, patching cracks, and sanding surfaces to ensure a smooth, even finish before painting.

What are your working hours?

Our standard working hours are Monday through Friday, 8:00am CST - 7:00pm CST.

What if I have a specific design or mural in mind?

We love bringing unique visions to life! If you have a specific design or mural idea, let us know, and we can discuss how to make it happen.

What is your cancellation policy?

If you need to cancel or reschedule your project, please notify us as soon as possible. Deposits are non-refundable but we aim to be as flexible and accommodating as we can.